Automation Builders

Automation Builders Pty Ltd

1. About this Policy

1.1 This Privacy Policy explains how Automation Builders Pty Ltd (ACN 690308242) (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information.

1.2 We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other relevant privacy laws.

1.3 By using our services, you consent to the collection and use of your personal information in accordance with this Policy.

2. Information We Collect

We may collect the following categories of personal and business information:

Identity information: name, job title, company name.
Contact details: email address, phone number, mailing address.
Account details: login credentials, account IDs.
Billing information: payment details, invoices, transaction records.
Service usage information: automation run logs, usage reports, analytics.
Technical information: IP address, browser type, operating system, device identifiers.
Information you provide: data submitted through forms, communications, or uploads.
Company-related data: in the course of service delivery, we may temporarily access company systems (e.g., CRM, ERP, databases, marketing platforms). While we may view this data to configure or maintain automations, we do not permanently store or copy it.

We do not intentionally collect sensitive information (e.g., health, racial, or political data) unless legally required or directly provided with your consent.

3. How We Collect Information

We may collect information:

Directly from you (e.g., account creation, service engagement, forms).
Automatically when you use our services (e.g., logs, cookies, analytics).
From third-party systems you authorise us to integrate with.
From business partners or publicly available sources where appropriate.

4. How We Use Information

Your information is used to:

Provide, configure, and maintain our services.
Troubleshoot and support automation performance.
Access client technologies (e.g., CRMs, databases, cloud tools) where required to deliver agreed services.
Manage billing, invoicing, and accounts.
Communicate with you (updates, support, service notices).
Ensure compliance with laws, regulations, and contractual obligations.
Improve services through analytics, reporting, and monitoring.
Market our services (unless you opt out).

5. Data Logging, Storage, and Maintenance Records

5.1 Data Logging and Storage

We do not permanently store customer, client, or end-user operational data on our own systems.
All operational data remains within the customer’s authorised platforms (e.g., Make, Zapier, n8n, HubSpot, CRMs, ERPs).
During service delivery, we may temporarily view or access data to configure, test, or maintain automations. This data is not copied, exported, or retained outside customer platforms.
Logs and reports are generated and stored within the automation platforms themselves (not by us).

The only data we retain relates to administration records (e.g., billing, account details, project documentation), which does not include operational customer data.

5.2 Internal Maintenance Records

For service quality, troubleshooting, and audit traceability, we may maintain internal records of technical incidents, errors, and support actions.
These records are limited to technical metadata (e.g., error type, affected integration, timestamp, corrective action taken).
Records do not include customer personal data, raw system data, or payment details.
Maintenance records are stored securely in project management or CRM tools (e.g., Notion), accessible only to authorised personnel.
Records are retained solely for accountability, continuous improvement, and compliance purposes, and not shared externally unless legally required or explicitly agreed with the customer.

6. Disclosure of Information

We may disclose information to:

Employees, contractors, or service providers who need access to deliver services.
Third-party automation platforms and cloud services (e.g., Make, Zapier, AWS, Google Cloud) where automations run.
Regulators, law enforcement, or government bodies if legally required.
Professional advisors (lawyers, accountants).
In the event of a merger, sale, or acquisition.

We never sell your personal information.

7. Security and Compliance

7.1 We apply reasonable technical and organisational measures to protect personal information from misuse, loss, or unauthorised access.

7.2 The security, integrity, and regulatory compliance of automations are inherently subject to the safeguards and controls implemented by the third-party platforms on which they operate (e.g., Make, Zapier, HubSpot). Customers are expected to review and familiarise themselves with the applicable privacy, security, and compliance documentation of such platforms to ensure alignment with their organisational requirements.

7.3 Industry best-practice mechanisms (encryption, access controls, audit logs) are used where supported by the chosen platform.

8. International Data Transfers

Automations may involve servers or subprocessors located overseas.
By using our services, you consent to international transfers, understanding that foreign laws may not provide the same level of protection as Australian law.
Where possible, we rely on contractual or platform-based transfer safeguards.

9. Your Rights

You may request to:

Access the personal information we hold about you.
Correct inaccurate or outdated information.
Request deletion of your personal information when no longer needed.
Withdraw consent to direct marketing.

Requests must be verified before action. We aim to respond within a reasonable timeframe.

10. Retention

We retain personal information only as long as necessary to provide services and meet legal or contractual obligations. When no longer required, it is deleted or de-identified.

11. Complaints

If you believe we have breached the Privacy Act 1988 (Cth) or the APPs, please contact us. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

Automation Builders Pty Ltd

Email: support@automationbuilders.ai

Address: 7 Tiuna Grove, Elwood, 3184

Last updated: 27/08/2025

Automation Builders

Automation Builders Pty Ltd

1. About this Policy

1.1 This Privacy Policy explains how Automation Builders Pty Ltd (ACN 690308242) (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information.

1.2 We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other relevant privacy laws.

1.3 By using our services, you consent to the collection and use of your personal information in accordance with this Policy.

2. Information We Collect

We may collect the following categories of personal and business information:

Identity information: name, job title, company name.
Contact details: email address, phone number, mailing address.
Account details: login credentials, account IDs.
Billing information: payment details, invoices, transaction records.
Service usage information: automation run logs, usage reports, analytics.
Technical information: IP address, browser type, operating system, device identifiers.
Information you provide: data submitted through forms, communications, or uploads.
Company-related data: in the course of service delivery, we may temporarily access company systems (e.g., CRM, ERP, databases, marketing platforms). While we may view this data to configure or maintain automations, we do not permanently store or copy it.

We do not intentionally collect sensitive information (e.g., health, racial, or political data) unless legally required or directly provided with your consent.

3. How We Collect Information

We may collect information:

Directly from you (e.g., account creation, service engagement, forms).
Automatically when you use our services (e.g., logs, cookies, analytics).
From third-party systems you authorise us to integrate with.
From business partners or publicly available sources where appropriate.

4. How We Use Information

Your information is used to:

Provide, configure, and maintain our services.
Troubleshoot and support automation performance.
Access client technologies (e.g., CRMs, databases, cloud tools) where required to deliver agreed services.
Manage billing, invoicing, and accounts.
Communicate with you (updates, support, service notices).
Ensure compliance with laws, regulations, and contractual obligations.
Improve services through analytics, reporting, and monitoring.
Market our services (unless you opt out).

5. Data Logging, Storage, and Maintenance Records

5.1 Data Logging and Storage

We do not permanently store customer, client, or end-user operational data on our own systems.
All operational data remains within the customer’s authorised platforms (e.g., Make, Zapier, n8n, HubSpot, CRMs, ERPs).
During service delivery, we may temporarily view or access data to configure, test, or maintain automations. This data is not copied, exported, or retained outside customer platforms.
Logs and reports are generated and stored within the automation platforms themselves (not by us).

The only data we retain relates to administration records (e.g., billing, account details, project documentation), which does not include operational customer data.

5.2 Internal Maintenance Records

For service quality, troubleshooting, and audit traceability, we may maintain internal records of technical incidents, errors, and support actions.
These records are limited to technical metadata (e.g., error type, affected integration, timestamp, corrective action taken).
Records do not include customer personal data, raw system data, or payment details.
Maintenance records are stored securely in project management or CRM tools (e.g., Notion), accessible only to authorised personnel.
Records are retained solely for accountability, continuous improvement, and compliance purposes, and not shared externally unless legally required or explicitly agreed with the customer.

6. Disclosure of Information

We may disclose information to:

Employees, contractors, or service providers who need access to deliver services.
Third-party automation platforms and cloud services (e.g., Make, Zapier, AWS, Google Cloud) where automations run.
Regulators, law enforcement, or government bodies if legally required.
Professional advisors (lawyers, accountants).
In the event of a merger, sale, or acquisition.

We never sell your personal information.

7. Security and Compliance

7.1 We apply reasonable technical and organisational measures to protect personal information from misuse, loss, or unauthorised access.

7.3 Industry best-practice mechanisms (encryption, access controls, audit logs) are used where supported by the chosen platform.

8. International Data Transfers

Automations may involve servers or subprocessors located overseas.
By using our services, you consent to international transfers, understanding that foreign laws may not provide the same level of protection as Australian law.
Where possible, we rely on contractual or platform-based transfer safeguards.

9. Your Rights

You may request to:

Access the personal information we hold about you.
Correct inaccurate or outdated information.
Request deletion of your personal information when no longer needed.
Withdraw consent to direct marketing.

Requests must be verified before action. We aim to respond within a reasonable timeframe.

10. Retention

We retain personal information only as long as necessary to provide services and meet legal or contractual obligations. When no longer required, it is deleted or de-identified.

11. Complaints

If you believe we have breached the Privacy Act 1988 (Cth) or the APPs, please contact us. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

Automation Builders Pty Ltd

Email: support@automationbuilders.ai

Address: 7 Tiuna Grove, Elwood, 3184

Last updated: 27/08/2025

Automation Builders

Automation Builders Pty Ltd

1. About this Policy

1.1 This Privacy Policy explains how Automation Builders Pty Ltd (ACN 690308242) (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information.

1.2 We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other relevant privacy laws.

1.3 By using our services, you consent to the collection and use of your personal information in accordance with this Policy.

2. Information We Collect

We may collect the following categories of personal and business information:

Identity information: name, job title, company name.
Contact details: email address, phone number, mailing address.
Account details: login credentials, account IDs.
Billing information: payment details, invoices, transaction records.
Service usage information: automation run logs, usage reports, analytics.
Technical information: IP address, browser type, operating system, device identifiers.
Information you provide: data submitted through forms, communications, or uploads.
Company-related data: in the course of service delivery, we may temporarily access company systems (e.g., CRM, ERP, databases, marketing platforms). While we may view this data to configure or maintain automations, we do not permanently store or copy it.

We do not intentionally collect sensitive information (e.g., health, racial, or political data) unless legally required or directly provided with your consent.

3. How We Collect Information

We may collect information:

Directly from you (e.g., account creation, service engagement, forms).
Automatically when you use our services (e.g., logs, cookies, analytics).
From third-party systems you authorise us to integrate with.
From business partners or publicly available sources where appropriate.

4. How We Use Information

Your information is used to:

Provide, configure, and maintain our services.
Troubleshoot and support automation performance.
Access client technologies (e.g., CRMs, databases, cloud tools) where required to deliver agreed services.
Manage billing, invoicing, and accounts.
Communicate with you (updates, support, service notices).
Ensure compliance with laws, regulations, and contractual obligations.
Improve services through analytics, reporting, and monitoring.
Market our services (unless you opt out).

5. Data Logging, Storage, and Maintenance Records

5.1 Data Logging and Storage

We do not permanently store customer, client, or end-user operational data on our own systems.
All operational data remains within the customer’s authorised platforms (e.g., Make, Zapier, n8n, HubSpot, CRMs, ERPs).
During service delivery, we may temporarily view or access data to configure, test, or maintain automations. This data is not copied, exported, or retained outside customer platforms.
Logs and reports are generated and stored within the automation platforms themselves (not by us).

The only data we retain relates to administration records (e.g., billing, account details, project documentation), which does not include operational customer data.

5.2 Internal Maintenance Records

For service quality, troubleshooting, and audit traceability, we may maintain internal records of technical incidents, errors, and support actions.
These records are limited to technical metadata (e.g., error type, affected integration, timestamp, corrective action taken).
Records do not include customer personal data, raw system data, or payment details.
Maintenance records are stored securely in project management or CRM tools (e.g., Notion), accessible only to authorised personnel.
Records are retained solely for accountability, continuous improvement, and compliance purposes, and not shared externally unless legally required or explicitly agreed with the customer.

6. Disclosure of Information

We may disclose information to:

Employees, contractors, or service providers who need access to deliver services.
Third-party automation platforms and cloud services (e.g., Make, Zapier, AWS, Google Cloud) where automations run.
Regulators, law enforcement, or government bodies if legally required.
Professional advisors (lawyers, accountants).
In the event of a merger, sale, or acquisition.

We never sell your personal information.

7. Security and Compliance

7.1 We apply reasonable technical and organisational measures to protect personal information from misuse, loss, or unauthorised access.

7.3 Industry best-practice mechanisms (encryption, access controls, audit logs) are used where supported by the chosen platform.

8. International Data Transfers

Automations may involve servers or subprocessors located overseas.
By using our services, you consent to international transfers, understanding that foreign laws may not provide the same level of protection as Australian law.
Where possible, we rely on contractual or platform-based transfer safeguards.

9. Your Rights

You may request to:

Access the personal information we hold about you.
Correct inaccurate or outdated information.
Request deletion of your personal information when no longer needed.
Withdraw consent to direct marketing.

Requests must be verified before action. We aim to respond within a reasonable timeframe.

10. Retention

We retain personal information only as long as necessary to provide services and meet legal or contractual obligations. When no longer required, it is deleted or de-identified.

11. Complaints

If you believe we have breached the Privacy Act 1988 (Cth) or the APPs, please contact us. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

Automation Builders Pty Ltd

Email: support@automationbuilders.ai

Address: 7 Tiuna Grove, Elwood, 3184, VIC, Australia

Last updated: 27/08/2025